Privacy Policy
Effective Date: April 10, 2026
Welcome to Rapidev. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, our portal and mobile app for personal trainers, and communicate with us via our WhatsApp Business services.
1. Information We Collect
To provide our services, we may collect the following types of information:
- Contact Information: Your name, phone number, and email address.
- Communication Data: The content of the messages you send to us via WhatsApp, email, or through our app, including inquiries, support requests, and account updates.
- Account Information: Data related to your use of the Trainiza app and personal trainer portal.
2. How We Use Your Information
We use your information strictly to provide and improve our services to you. Specifically, we use your data to:
- Send transactional updates, order confirmations, and notifications via WhatsApp.
- Provide customer support and respond to your inquiries.
- Manage your account within the Trainiza portal and app.
- Ensure the security and functionality of our services.
3. Data Sharing and Third Parties
We value your privacy. We do not sell, rent, or trade your personal data to outside parties. We only share information with trusted third-party service providers who assist us in operating our business (such as Meta for routing WhatsApp messages or our cloud hosting providers). These third parties are bound by strict confidentiality agreements to protect your data.
4. Data Security
We implement standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention and Deletion
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Right to Delete: You have the right to request the deletion of your personal data at any time. If you wish to have your phone number, message history, or account data removed from our systems, please contact us using the information below. We will process your request promptly.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the “Effective Date” at the top of this page.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data deletion rights, please contact us at:
- Email: info@rapidev.tech
- Website: rapidev.tech